Pelorus Methods is committed to protecting your privacy. Please read the Pelorus Methods Online Privacy
Statement below and also any supplemental information listed to the right for additional details about
Pelorus Methods sites and services that you may use.
This Pelorus Methods Online Privacy Statement applies to data collected by Pelorus Methods through the
majority of its Web sites and services, as well as its offline product support services. It does not
apply to those Pelorus Methods sites, services and products that do not display or link to this statement
or that have their own privacy statements. Some products and services mentioned in this statement may not
be available in all markets at this time.
Collection of Your Personal Information
At some Pelorus Methods sites, we ask you to provide personal information, such as your e-mail address,
name, home or work address, or telephone number. We may also collect demographic information, such as
your ZIP code, age, gender, preferences, interests and favorites.
In order to access some Pelorus Methods services, you will be asked to sign in with an e-mail address and
password, which we refer to as User Name and Password As part of creating your credentials, you may also
be requested to provide questions and secret answers, which we use to help verify your identity and assist
in resetting your password, as well as an alternate e-mail address. Some services may require added
security, and in these cases, you may be asked to create an additional security key. Finally, a unique
ID number will be assigned to your credentials which will be used to identify your credentials and
We may collect information about your interaction with Pelorus Methods site and services. For example, we
may use website analytics tools on our site to retrieve information from your browser, including the site
you came from, the search engine(s) and the keywords you used to find our site, the pages you view within
our site, your browser add-ons, and your browser's width and height. We may also use technologies, such as
cookies and web beacons (described below), to collect information about the pages you view, the links you
click and other actions you take on our sites and services. Additionally, we collect certain standard
information that your browser sends to every website you visit, such as your IP address, browser type and
language, access times and referring Web site addresses. When you receive newsletters or e-mail from
Pelorus Methods, we may use web beacons (described below), customized links or similar technologies to
determine whether the e-mail has been opened and which links you click in order to provide you more
focused e-mail communications or other information.
In order to offer you a more consistent and personalized experience in your interactions with Pelorus
Methods, information collected through one Pelorus Methods service may be combined with information
obtained through other Pelorus Methods services. We may also supplement the information we collect with
information obtained from other companies.
Use of Your Personal Information
Pelorus Methods collects and uses your personal information to operate and improve its sites and services.
These uses may include providing you with more effective customer service; making the sites or services
easier to use by eliminating the need for you to repeatedly enter the same information; performing research
and analysis aimed at improving our products, services and technologies; and displaying content and
advertising that are customized to your interests and preferences. For more information about the use of
information for advertising, see the Display of Advertising section below.
We also use your personal information to communicate with you. We may send certain mandatory service
communications such as welcome letters, billing reminders, information on technical service issues, and
Personal information collected on Pelorus Methods sites and services may be stored and processed in the
Sharing of Your Personal Information
Except as described in this statement, we will not disclose your personal information outside of Pelorus
Methods and its controlled subsidiaries and affiliates without your consent. See the Communication
Preferences section below for more information.
We occasionally hire other companies to provide limited services on our behalf, such as handling the
processing and delivery of mailings, hosting websites, processing transactions, or performing statistical
analysis of our services. Those service providers will be permitted to obtain only the personal information
they need to deliver the service. They are required to maintain the confidentiality of the information and
are prohibited from using it for any other purpose. This helps them more accurately detect fraudulent uses
of credit cards. We may access or disclose information about you, including the content of your
communications, in order to: (a) comply with the law or respond to lawful requests or legal process;
(b) protect the rights or property of Pelorus Methods or our customers, including the enforcement of our
agreements or policies governing your use of the services; or (c) act on a good faith belief that such
access or disclosure is necessary to protect the personal safety of Pelorus Methods employees, customers
or the public.
Accessing Your Personal Information
You may have the ability to view or edit your personal information online. In order to help prevent your personal
information from being viewed by others, you will be required to sign in with your credentials (e-mail address and
password). The appropriate method(s) for accessing your personal information will depend on which sites or services
you have used.
Security of Your Personal Information
Pelorus Methods is committed to protecting the security of your personal information. We use a variety of
security technologies and procedures to help protect your personal information from unauthorized access,
use, or disclosure. For example, we store the personal information you provide on computer systems with
limited access, which are located in controlled facilities. When we transmit highly confidential information
(such as a credit card number or password) over the Internet, we protect it through the use of encryption,
such as the Secure Socket Layer (SSL) protocol.
If a password is used to help protect your accounts and personal information, it is your responsibility to
keep your password confidential. Do not share this information with anyone. If you are sharing a computer
with anyone you should always log out before leaving a site or service to protect access to your information
from subsequent users.
Pelorus Methods Web site use "cookies" to enable you to sign in to our services and to help personalize your
online experience. A cookie is a small text file that is placed on your hard disk by a Web page server.
Cookies contain information that can later be read by a Web server in the domain that issued the cookie to
you. Cookies cannot be used to run programs or deliver viruses to your computer.
One of the primary purposes of cookies is to store your preferences and other information on your computer
in order to save you time by eliminating the need to repeatedly enter the same information and to display
your personalized content and appropriate advertising on your later visits to these sites.
When you sign in to a site using your Username and Password, we store your unique ID number, and the time
you signed in, in an encrypted cookie on your hard disk. This cookie allows you to move from page to page
at the site without having to sign in again on each page. When you sign out, these cookies are deleted from
be stored in a cookie that will remain on your computer after you sign out.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you
can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies,
you may not be able to sign in or use other interactive features of Pelorus Methods site and services that
depend on cookies, and some advertising preferences that are dependent on cookies may not be able to be
If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted.
If you choose to delete cookies, any settings and preferences controlled by
those cookies, including advertising preferences, will be deleted and may need to be recreated.
Use of Web Beacons
Pelorus Methods Web pages may contain electronic images known as Web beacons - sometimes called single-pixel
gifs - that may be used to assist in delivering cookies on our sites and allow us to count users who have
visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail
messages or our newsletters in order to determine whether messages have been opened and acted upon.
Pelorus Methods may also employ Web beacons from third parties in order to help us compile aggregated
statistics regarding the effectiveness of our promotional campaigns or other operations of our sites.
We prohibit Web beacons on our sites from being used by third parties to collect or access your personal
Finally, we may work with other companies that advertise on the Pelorus Methods site to place Web beacons
on their sites in order to allow us to develop statistics on how often clicking on an advertisement on a
Pelorus Methods site results in a purchase or other action on the advertiser's site.
Controlling Unsolicited E-mail ("Spam")
Pelorus Methods is concerned about controlling unsolicited commercial e-mail, or "spam." Pelorus Methods will not
sell, lease or rent its e-mail subscriber lists to third parties. While Pelorus Methods continues to actively
review and implement new technology, such as expanded filtering features, there is no currently available
technology that will totally prevent the sending and receiving of unsolicited e-mail. Using junk e-mail
tools and being cautious about the sharing of your e-mail address while online will help reduce the amount
of unsolicited e-mail you receive.
Enforcement of This Privacy Statement
If you have questions regarding this statement, you should first contact us by phone or email.
Changes to This Privacy Statement
We will occasionally update this privacy statement to reflect changes in our services and customer feedback.
If there are material changes to this statement or in how Pelorus Methods will use your personal information,
we will notify you either by prominently posting a notice of such changes prior to implementing the change or by
directly sending you a notification. We encourage you to periodically review this statement to be informed of how
Pelorus Methods is protecting your information.
Pelorus Methods welcomes your comments regarding this privacy statement. If you have questions about this
statement or believe that we have not adhered to it, please contact us by phone or email.